Global Chauffeured Car Service
The professional ground transportation network in most of the world's largest cities and capitals provides you with a safe and luxurious experience.
Airport Transfers
Tours / Business
Courrier / Shipping
City Transfer
Free quote request and booking in a few clicks
Personal to large group transfer solutions.
We offer sedans, SUVs, vans, stretch limousines, minibusses, and coach buses as ground transportation options. Ground transportation is extremely competitive and difficult, and app-based companies compete on the earnings of the drivers. Our chauffeurs are among the best in the business. They are always dressed professionally and provide excellent customer service.
Airport Transfers
We dispatch our chauffeurs usually 10 minutes before the scheduled pickup time, and that’s how we always stay on top of our game. For airport transfers; we keep track of the incoming flight, we offer 30 minutes for the domestic flight, and 60 minutes for international flights free waiting time. Free waiting time is to give our clients the chance to get the luggage and to be ready to leave.
We are always on time!
Corporate Clients
Passenger Safety
Safety first, second, third, fourth… Travel confidently with best-in-class safety and hygiene ride. Trained, insured, vaccinated, masked, and vetted chauffeurs. Your choice of service – from premium every day to high-end executive cars.
Same Day Delivery
Same-day deliveries for your precious goods, or documents. JetBlack is your same-day delivery. Whether you need to move small parcels or more considerable items, we take pride in delivering securely and on time with the option to track your shipment.
Corporate Account
Providing safety, ease of use, and flexibility for businesses to manage how their employees travel. Ready to start traveling with us? Apply now to a new corporate account with JetBlack to receive the level of the VIP trips. We support your business at every turn.
Drive
Come Drive with JetBlack. Apply today to start your new career and join our dedicated fleet of trained, qualified drivers and couriers. Start on the road to your new journey with us. We support our partners for stress-less operations.
Essential Travel for Business, Family, and Fun
Traveling for Business
Traveling is part of our journey, and traveling efficiency is an important element of a successful business plan. Traveling within a busy city is not left by the chance. It needs a plan and strong partners like JetBlack who can provide you reliable ground transportation, and at a convinince and affordable rate.
Traveling for Family
Traveling is part of our journey, and traveling efficiency is an important element of a successful business plan. Traveling within a busy city is not left by the chance. It needs a plan and strong partners like JetBlack who can provide you reliable ground transportation, and at a convinince and affordable rate.
Traveling for Family
Traveling for Fun
No city in the world has more or better fun things to do than NYC. In addition to world-class museums – the city is home to amazing events all year long. There are a lot of unusual things to do to help you uncover what’s happening best in the city.
Chauffeur's hygiene (COVID-19).
As a private transportation company, we prioritize health and hygiene. You are entitled to a safe and clean journey. We utilize anti-bacterial wipes between trips, distribute hand sanitizer to our clients, and spray the vehicle from the inside twice a day to ensure we have a clean and safe vehicle waiting for you.
Due to the Covid-19 outbreak, we have implemented a set of policies and cleaning protocols known as “Sanitized Car Service” to offer our clients the necessary safety for them and their families.
From New York to the World
JetBlack provides a wide range of ground transportation for individuals and businesses in New York, London, Paris, and many more capitals and cities around the globe.
FAQ
What happens if my flight delays or arrives early?
JetBlack Transportation monitors all flight arrival times at New York’s major airports, including JFK, LGA, EWR, ISP, HPN, and TEB. We keep the chauffeur’s app up to date on airline delays. We inform them of pick-up time adjustments based on flight updates. It doesn’t matter if you arrive late or early, as long as we have the right flight number. Make sure to provide us with the exact flight details on the booking page as we track the flight for you. You may check your flight details on the airline’s website or the Flight Aware website
How long is the limo waiting time at airports?
We provide 15 minutes for the residential or business pickup and driving the client to the airport. For limo waiting time at airports, we provide the client with 30 minutes for national ( domestic) flights, and/or 60 minutes for international arrivals when the extra time is needed for customs clearance. This waiting time goes against the custom clearance and luggage collection. We asked our clients to call +1 646 214 4828 for pickup or buzz our app to alert the chauffeur to pull over to the pickup area.
In case you request the “Meet and Greet service” you don’t have to call or buzz as your chauffeur will be inside the arrival terminal with the name sign to greet you upon arrival. In case you miss the sign with your name you can call +1 646 214 4828 or buzz the app for help. You still have the same courtesy for your limo waiting time -30 minutes for a national flight, and 60 minutes for an international flight.
Can I add more time to the limo waiting time?
Yes, you can add more time to your limo waiting time. Ask your representative during the booking or confirmation phase to change the free waiting time to add extra time if you have special requirements. For example: instead of 60 minutes of free limo waiting time to have 90 minutes due to the customs clearance. Or you conduct a meeting in the airport before going to your destination.
Make sure to alert our team for this time extension in the booking or confirmation base, otherwise, you will be charged for the extra time as the regular waiting time. You can check the rate for the waiting time here.
Book Ride that fits Your Needs
Vehicle images for demonstration purposes only. Actual vehicles may differ but will provide the same category of service and quality.
What Our Clients Have to Say About Us
TESTIMONIALS
Our Customer Reviews On Google
Jet Black Service is excellent. Driver's are friendly and on time.Customer service is very accessible
Highly recommend this car service! Very timely with excellent communication. Drivers were courteous and informative. Used them from EWR to Manhattan and then to LGA.
Used this service for second time on our Christmas trip to New York.Extremely efficient, effortless to communicate with.Very professional courteous service and on time, friendly helpful driver. Superb vehicle once again.Well done Mr Kenny.Will definitely use again.Gerry O'ShaughnessyGalwayIrelandDec 27th 2023
Very good communication with company. Provided us with name and phone number of driver beforehand. Driver was on time, polite and vehicle was nicer than expected. Will definitely use them again. Confirm # 34594.
Such a lovely experience from start to finish. Anna was prompt with communication following the reservation, Immy was super friendly and made sure we found our driver, and our driver Jeremy was awesome. My only suggestion is to add more branding to make it clear who we’re connecting with. I’ll definitely be using their services again.
Attached is a photo of my ‘luxury sedan’. If I could give 0 stars I would. Booked a luxury sedan to pick us up at EWR for $150, was greeted by a Chevy Traverse that literally didn’t even have AC in the back. Was told there was a ‘glitch’ in their system and was sent an economy vehicle instead. They offered me a measly 5% off future rides as a solution. I had to NEGOTIATE just to get a $25 refund (the difference of what I booked vs what was sent). After tipping the driver I got a $5 refund. Very disappointing as this was my anniversary trip and our ride from the airport to the hotel was supposed to set the tone for our whole night, and it was completely ruined. Would not recommend this company at all.
I booked the service of picking up and dropping off, for my mother-in-law and I would do it again. The customer support was great, the WhatsApp support was really helpful and accessible. I booked it for the meet and greet service at the airport and that service was great as well.Now, why only three stars: 2 main points: 1 as several reviews here also mentioned it, the flat fare is a completely fake since that is NOT what you will end up paying. I booked the service from JFK Airport to Long Island City and flat fare was about $80 USD, I ended up paying $166. I included the meet and greet service which was quoted 35 but invoiced 45 (this is the 2nd point), I asked for an explanation, they didn't get me one. After that, there are completely hidden fees and charges that rose the service to $166 that you don't see until you already book the service.As I said, I would book the service again since the service was good and as expected, but now I know the real price of it and I will take that into account.
Do not trust the prices you are quoted from this company! I requested car service from JFK to Philadelphia and was quoted a "flat rate" of $278. Then the company emailed me asking me to confirm my reservation at a total price of $443. They'd added $165 (nearly 60% increase!) of tolls, surcharges, and other fees to my price, in addition to gratuity. Tip I can understand, but adding the rest to what is advertised as a "flat rate" is a joke. Whatever you are quoted by these bozos, expect the actual price to go way up. I told them to take a hike.
On time both ways. Great driver both ways. Great experience! Highly recommend!!
100% recommend this car service! Very attentive and always on time! Great communication throughout the entire process from booking to picking us up and getting us to our hotel! Also a company that responds quickly to emails!
Awesome Black LUX SED service from JFK to city nice and clean Black Mercedes with nice polite driver their service deserve 5 stars
Confirmation number 33851 - Our driver Halim was super accommodating in our trip Upstate. This service was easy to book and reasonably priced. Loved that they offer pet-friendly service since we were travelling with our dog.
Booked with JetBlack the day of our travel and within minutes we had a confirmation and driver assigned to us. Dewan was our assigned driver and he was waiting for us prior to arrival at JFK and made the trip to Manhattan smooth and efficient. Rebooked with them and requested Dewan again and he picked up us right on time and got us to the airport safe and smooth. 10/10. Dewan is great and the crew at JetBlack were professional and communicative.
I use this service a lot, with many demands on timing and luxury SUV's availability and Jet Black gets it right every time! They are even kind and nice when we pile on the wait time. Good Service transportation
Do not book this place . This is a low end car service. Drivers are late and sometimes don’t show. Cars are not great. Their price is cheaper because they are terrible. Avoid!! Ps I am taking this stupid service again a month later. Because my work booked it. And the driver doesn’t speak much English. Didn’t have the drop off address and put in the wrong address. He drove way out of the way. Also don’t believe the reply from the company. I don’t have my name on here so how would they know what the reservation name is under. They are just liars and run a bad company. Believe me have taken this company four times now and only once did the ride go smoothly. Ps: and as I ride in the car the driver continues to talk on his cell phone and text while driving. Utterly unprofessional!
I had an incredible experience with JetBlack Transportation! They picked us up from JFK in a luxurious Mercedes S580 and provided a full-suited chauffeur. The ride was not only comfortable but also oozed sophistication. Their punctuality and professional service made our journey from the airport to the city stress-free. I highly recommend JetBlack Transportation for a top-notch limousine service in New York City!I was thoroughly impressed with JetBlack Transportation's attention to detail. The chauffeur was waiting for me at the arrival hall with a name sign, and they were even there before my flight landed. Knowing that my client has scheduled another pickup with them next Friday gives me complete confidence in their reliability and service. JetBlack Transportation truly sets the bar for a first-class limousine experience in New York City.
They are beating everyone in the market, better than black lane and no way to compare them to uber. Deserve every penny paid. Friendly staff and amazing professional drivers. I live in NYC and i use them on weekly basis specially to the airports. I recommended them for all professionals in the city who are looking for a professional limo service in Manhattan.
I use these folks every time I come with my family. They are always on time, communicate great, and I will continue To use them. Confirmation 33105
JetBlack has become my go-to for booking rides. Have used them more than half a dozen times - always great service. Every driver has arrived early and been professional. The cars are clean! Absolutely no complaintsReference #31571
Car was appropriate and driver was friendly, but not that knowledgeable of the city. We had a 3 hour NYC tour planned and transportation from LGA with a set price. Problem is the driver kept encouraging us to do more without ever saying there would be extra charges for more time. He said he had nothing else to do until the evening. My wife said multiple time we need to wrap up before we are out of time, and he kept pressing on. A couple hours after drop off, I found out they were charging me for an an additional hour that they claim we asked for.I think I will ask my credit card company to dispute. I wouldn't use them for a city tour, but may be alright for basic transportation.Trip 31292UPDATE:After a week of discussion, Jet Black has refunded the extra charges to my satisfaction. I trust they are investigating the miscommunication issue internally. If you are from out of town and not used to limo charges, be careful to always ask if an additional charge is involved for any itinerary change.
I want to give a big shoutout to JetBlack for their swift response in handling a recent incident involving one of one their drivers, Masudur Shah Rahman. Their quick action and exceptional service deserve recognition!During my trip, I encountered some unprofessional behavior from Mr. Rahman that made me feel uncomfortable. I reached out to JetBlack to report the incident, and I was pleasantly surprised by their immediate attention to the matter.JetBlack wasted no time in launching a thorough investigation. They took my concerns seriously and showed a genuine commitment to ensuring their clients' safety and satisfaction. I was impressed by their professionalism and their ability to handle difficult situations with speed and efficiency.I am grateful for JetBlack's dedication to customer satisfaction. Their prompt response and appropriate action against the driver not only resolved my concerns but also demonstrated their commitment to maintaining high service standards.I highly recommend JetBlack to anyone in need of reliable transportation services. Their quick response and exceptional customer service set them apart from the rest. I am confident that they will continue to deliver outstanding experiences to their valued clients.A big thank you to the entire JetBlack team for their swift action and for going above and beyond to provide excellent service. They have definitely earned my trust and respect.Kudos to JetBlack!
Terrible car company. Do not use JetBlack Transportation.We waited to get picked up at MetLife Stadium for more than 90 minutes and the driver never arrived. He kept texting me telling us to walk to various lots but then he wasn't there when we arrived, and said he was told to move. For some reason, he would not go to the official pick-up lot where the Stadium signs said for cars to pick up and instead he kept telling us to walk to other lots. It was freezing cold and after midnight, but we were being so patient with him and went to all the lots he told us to go to.Then after we walked for more than a mile around the stadium for more than 90 minutes, he said his office canceled the ride so he wasn't coming after all!So we had to call a Lyft at 1am, which luckily to find us in only 6 minutes since that driver was smart and he went to the actual pick up lot where cars were allowed in and where all the signs said to go.THEN, the worst part, the company has the gall to bill me for the ride anyway and they are arguing with AmEx lying amd claiming that I no-showed the ride when I have dozens of text messages from both the driver and their office that night showing that they are lying.JetBlack is a scam. For all I know, they never even sent a driver to us. They make you send them an email ahead of time authorizing them to charge your card, and they sent that email to AmEx to claim that I had approved the charge despite not getting the ride I had hired them for.Do NOT use Jet Black. They will not show up and will charge you anyway!Addendum: The company responded to my review and said they were refunding me - but Then, after AmEx decided in my favor, JetBlack charged me Again! They are dishonest frauds. Do not use this company. They will charge you multiple times even when they don't send a driver!!
Claims all in service but we go nickel and dimed and completely unprofessional when we complained
Stay away from these fraudsters. Charged extra fees outside of their “all inclusive pricing”.
I was able to get a ride with my family and cancelled on 48 hours ahead of my ride and these people charged me 30$. They then blamed me for not being aware of their cancellation fee! I have NEVER heard of a car service charging a cancellation fee unless the ride was canceled within 24 hours. I’ll never use this company and I recommend you don’t either
Very professional, reliable, and courteous. I will definitely use again next time I come to New York!
My experience at this place was 👍a great very professional environment.
I found this company online as they mentioned they are pet friendly and we are headed out of town with my service dogs that have flown about 20 times this year alone and we normally park at the airport but this trip is a bit longer. I booked the car and it specifically says that service dogs do not needed to be crated. This is directly from their website "Pets are allowed in our fleet. Clients need to keep pets crated and keep their vehicle in clean condition and free of pet hair to avoid cleaning/detailing fees. Service animals used by customers with disabilities are allowed in the vehicle without a carrier.Jan 20, 2020"Then I receive a confirmation email and it asked me if the pets would be in carriers and if they are not then I need to bring my own seat covering to avoid cleaning charges. I continued to look at the breakdown of coast and they are charging me per bag $25 per bag. Below is the breakdown of cost. ITs beyond ridiculous so I would suggest not using them EVERFlat Rate: 94.51Per Unit: (2 x 25.00) 50.00Std Grat 20%: (20%) 28.90Congestion Fees $2.75: 2.75STC Surch 11%: (11%) 19.08Voucher Fee $4: 4.00
I had a great experience with JetBlack. My driver was on time, very courteous, great service. I will definitely book with JetBlack again! Reservation #24564
Amazing awesome service. Got a party bus for my daughters quinceañera literally at the last minute. They were able to accommodate me and my family for what was best for my daughter and her court so that they would have a memorable time. Driver Patrick was great. I highly recommend using jetblack limousine service!
Jetblack Limousine & Transportation were AWESOME for my son's wedding week-end. I hired them to transport our guests from the Hotel to the Rehearsal Dinner. The buses were there early waiting for our guests to arrive! I called them at the end of the evening and they were right there to pick up our guests and transport them back to the hotel. Our guests were raving about how wonderful the buses were, the bus drivers were courteous and gracious. Thank you again for wonderful service.
Great service. My daughter loved being surprised in a beautiful stretch limo. Our flight was on time and our driver called us very soon after we landed. Great communication.
Our driver was constantly jumping between accelerating and breaking, even on long smooth stretches of highway. Constant revv/break for the entire 1.25 hours from JFK to Connecticut really jiggles you around, it's tiring. Tried to talk to him about it be he didn't understand what I was asking. not a smooth or comfortable ride sadly.
Jetblack Limousine & Transportation were AWESOME for my son's wedding week-end. I hired them to transport our guests from the Hotel to the Rehearsal Dinner. The buses were there early waiting for our guests to arrive! I called them at the end of the evening and they were right there to pick up our guests and transport them back to the hotel. Our guests were raving about how wonderful the buses were, the bus drivers were courteous and gracious. Thank you again for wonderful service.
A Google User
13:33 28 Jun 22
This was my family's 1st time using jet black Limousine Service. I have done extensive use of transportation services in the past and really did my homework prior to scheduling. I was extremely surprised with the level of attentiveness from the first phone call to ask questions regarding the trip my family needed to make. I really wanted this experience for my family to be 1st call & this is what we got! Our driver was very professional at all times and was very accommodating to our needs. I highly recommend this company to anyone looking to make transportation a high priority.
Glad I found this service at the last minute to run a wedding party around. Ben was fantastic. Quick response. Quick quote. Reasonable cost. No fuss - No muss...they got all the details perfectly and were on time. Perfect experience!
The driver assigned for our pick-up, I. Mustafa, was very patient and professional. If you are looking for reliable shuttle services this is the company to go with.
Party bus was amazing and on time. Our driver Allen explained everything in detail (lights, sound system, air conditioner and bluetooth). Very friendly and available to pick us up within a few minutes, once we were ready to go to the next spot. I highly recommend their service.
The drivers were very attentive, respectful, and easy to communicate with. Both drivers were timely at ALL times and knew exactly where they were going. They were pleasant and greeted us with a smile every time we approached the bus to unload and reload Both met every expectation and I would ask that they drive us again in the future. We felt VERY safe with the drivers because both obeyed the rules of the road,Patricia Travis
Clean limo with everything working properly. David my driver was super friendly and very professional!! I would totally recommend your services to family or friends
This was my family's 1st time using jet black Limousine Service. I have done extensive use of transportation services in the past and really did my homework prior to scheduling. I was extremely surprised with the level of attentiveness from the first phone call to ask questions regarding the trip my family needed to make. I really wanted this experience for my family to be 1st call & this is what we got! Our driver was very professional at all times and was very accommodating to our needs. I highly recommend this company to anyone looking to make transportation a high priority.
Our driver James was so wonderful and made our special evening very lovely.All customer service aspects were excellent.The JetBlack limo bus shocks were a little bit bumpy but probably because the streets of New York are so bad! I would recommend jetblack for limo service....
Our party bus arrived on time and our driver Alan was great! The inside was beautiful and had everything we needed. The bus took us bar hopping and Alan made the transitions super easy. I would definitely use their services again and highly recommend them.
Top notch service. Very accommodating, extremely professional. I have used them in the past and just like then the service we just receive is exceptional.We used 2 charter buses and one party bus to move 200 plus people from the hotel to the church and back to the hotel for the reception. They were on time with excellent driving skills. Pricing was very reasonable. I give them a 10 star rating because five star is just not enough
I booked a ride (conf #19405) from JFK to NJ for my employer twice (once in February and once last weekend). On both occasions, he related that the ride was stellar. He appreciated the cleanliness of the car, the punctuality and overall professionalism of the driver. On the last occasion, I had to add a passenger at the last minute and the process was seamless. The process was very easy. My only advice is to book a week in advance if you can as I am sure that contributes to the smoothness of the process. We will use the service again.
Our driver was on time, dependable, courteous and a good navigator. We felt safe and comfortable the entire four hours. He knew where he was going without ever having to ask me anything. Stretch limo was also clean and fully stocked. It was a great experience.
Had a great time with William as our driver! The jetBlack limo service was wonderful and he was timely for pick and drop offs throughout our evening. Easy to communicate with and didn’t have to stress about anything! Highly recommend it!
Very very rude service. Booked a car for the time would be off flight and done with customs. I called ahead and confirmed this. Driver said he came for the time my flight arrived and then would charge extra for waiting time. The driver was polite but customer service rep was extremely rude and unprofessional. Why would we ask to come when flight lands? We still have to get luggage and be processed. Customer service rep yelled at me and called me names. STAY AWAY
Glad I found this service at the last minute to run a wedding party around. Ben was fantastic. Quick response. Quick quote. Reasonable cost. No fuss - No muss...they got all the details perfectly and were on time. Perfect experience!
The drivers were very attentive, respectful, and easy to communicate with. Both drivers were timely at ALL times and knew exactly where they were going. They were pleasant and greeted us with a smile every time we approached the bus to unload and reload Both met every expectation and I would ask that they drive us again in the future. We felt VERY safe with the drivers because both obeyed the rules of the road,Patricia Travis
Nothing to write home about, but got me to point A to point B quickly and efficiently. That’s all that I’m looking for in a car service. Driver was friendly enough. I would consider riding with them again.
Incredibly friendly and accommodating and across the board safe and careful drivers. Jetblack is the only way to go! They are simply amazing! I can't imagine traveling any other way! They are courteous and on time. They prices are in line with and sometimes even cheaper than an Uber and the services is much higher in quality! I will always use this service when in NY!
Love your service. The limos are always immaculate and the drivers are very nice and friendly. They are very reliable and the most I think I have waited for a car at the airport is seven minutes. Would highly recommend them.
Joseph, our driver, turned up ten minutes early and waited patiently for me to check out of our hotel.He was polite, friendly and very efficient.Would thoroughly recommend this service.
Only had a bad experience once but management stepped in to resolve it and a refund of the overcharge.Always on time for pick-up. Comfortable vehicles. Reasonably clean. Excellent drivers.
Our Customer Reviews On Trip Advisor
We decided to arrange a surprise for our kids on our arrival at Newark with a stretch limo transfer to our accommodation in West New York. I had various questions beforehand that were answered fully and quickly. On arrival my UK cell phone would not work but a couple of calls to the office quickly relayed our pickup location to our driver, who was with us very quickly thereafter. The transfer itself was very smooth, although fortunately I was concentrating and realised the driver was heading to the wrong address. He quickly realised the mistake and it didn’t take any longer in the end. The kids loved their surprise and I’ll be using JetBlack for our return transfer in a few weeks. Highly recommend.
The driver was punctual on both legs of the trip. (22037) The car was clean and the driver friendly. The company kept in contact with me throughout the entire experience. Highly recommend.
Easy reservation process, timely pickup and the driver Tarek was personable and efficient. Recommend this company.
Ahmed was incredible. Super kind, helpful, considerate, and understanding. Truly A+ and just what we needed after a long flight.
Jetblack was communicative and easy to work with and a very fair price for the service provided. Will use this company every time going forward… hope it stays the same
Highly recommended
Family
Right on time, very kind the chauffer. He comminicated via sms message to meet us later outside in paasanger pick up zone. My confirmation number is #20117.
